Frequently Asked Questions

Q: Where is your store located?

We are located at 28200 CA-189 Suite E100, Lake Arrowhead, California 92352.

Q: What types of products do you sell?

We offer a curated selection of home decor, seasonal gifts, apparel, kitchenware, and original artwork by local artists.

Q: Do you offer online shopping?

Yes, you can shop our full selection online on our Shop Page . We ship nationwide.

Q: Is local pickup available?

Yes, customers can choose local pickup during checkout on our website.

Q: Are gift cards available?

Yes, digital gift cards are available for purchase online and can be redeemed in-store or online.

Q: Do you sell locally made items?

Yes, we proudly feature original pieces from artists and makers throughout the Rim of the World communities.

Q: Do you accept returns or exchanges?

Yes, we accept returns within 14 days of purchase with receipt. Some exclusions apply. Learn more .

Q: Can I follow you on social media?

Absolutely! Follow us on Facebook and Instagram @dorothysatthelake for the latest arrivals and seasonal collections.

Welcome to our FAQ's Page

We’ve gathered answers to the most common questions our customers ask about shopping at Dorothy’s at the Lake—whether you’re visiting our Lake Arrowhead store or browsing online. From store hours to local pickup, gift cards to handmade items, we’re here to help you get the most out of your experience. If you don’t see your question here, feel free to reach out!

What are your store hours?

Dorothy's at the Lake is open daily from 10:00 AM to 5:00 PM, including weekends.